If you have a Shutterfly account and haven’t made a purchase during the last 18 months, your photos and projects will be deleted – permanently – on March 29 in 2023.

An “inactive” account/project is defined – by Shutterfly – as one that has not made a purchase during the last 18 calendar months.

You can download your photos by March 29 in 2023 if you don’t them to get permanently deleted. Projects cannot be downloaded.

Not affected by this are Lifetouch and JC Penney portraits by Lifetouch. Whatever that means 🙂

Any purchase, no matter how small in amount or size, can keep your account alive for another 18 months.

For more details check the FAQs at the Shutterfly Photo Storage policy page, where we learn you can also select a CVS or Walgreens in-store pickup for an order that will keep your account alive.

Meaning you can print a couple of 4x6s and pick them up at a CVS/Walgreens of your choice. Even if you don’t have any near you – you can send them to friends/relatives, or just somewhere out there. To avoid paying the shipping and handling fee 🙂